Our Commitment to Data Protection
lagoon-martin is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we handle your personal data and outlines your rights as a data subject.
Data Controller
lagoon-martin acts as the data controller for personal information collected through this website and our services. We determine the purposes and means of processing your personal data.
Contact details:
Email: [email protected]
Address: 47 Greenfield Road, Edgbaston, Birmingham B15 3AU, United Kingdom
Lawful Basis for Processing
We process personal data under the following lawful bases:
Consent
Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
Contract
Where processing is necessary for the performance of a contract with you, such as providing garden services you have requested.
Legitimate Interests
Where processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override those interests. This includes responding to enquiries and improving our services.
Legal Obligation
Where processing is necessary to comply with a legal obligation, such as maintaining business records.
Your Rights Under GDPR
Under UK GDPR, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal information we hold about you. We will respond to your request within one month.
Right to Rectification
You have the right to request correction of personal information that is inaccurate or incomplete.
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
Right to Object
You have the right to object to processing of your personal data in certain circumstances, including processing for direct marketing purposes.
Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing that produce legal effects or significantly affect you.
How to Exercise Your Rights
To exercise any of your rights, please contact us using the details provided above. We will respond to your request within one month. If your request is complex, we may extend this period by two months, but we will inform you of any extension within the first month.
There is no fee for exercising your rights, although we may charge a reasonable fee if your request is clearly unfounded or excessive.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. The retention period varies depending on:
- The nature of the data and the purposes for processing
- Legal, regulatory, and contractual requirements
- Operational needs
Data Security
We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
International Transfers
We do not routinely transfer personal data outside the United Kingdom. If such transfers become necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Complaints
If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk
Telephone: 0303 123 1113
We would appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us first.
Updates to This Information
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.